We understand that our customers have questions from time to time.  Our dedicated Customer Care Team is available Monday-Friday, 9am-5pm (GMT) to help answer your queries.


NEW SUPPORT TICKET

For the quickest response, customers are asked to raise a support ticket through our Helpdesk. This can be done by submitting a "New Support Ticket" , completing and submitting the presented form.


Customers will receive an email confirmation when their support ticket has been received.  


LIVE CHAT

During office hours (Monday-Friday, 9am-5pm (GMT)) customers can 'live chat' with a member of our Customer Care Team via the live chat facility on our websites (both our Schoolbooks.ie website and this Support Helpdesk site).  Live chat is accessed via an orange pop-up icon at the bottom right of your screen.



TELEPHONE

Customer Care Line: +353 1 5242618.