Orders
If you need to amend or add items to your existing order, please notify us as soon as possible. If your order hasn't been dispatched or processed too far in the fulfillment stage, we will attempt to make the necessary changes. To add or switch items
If you have changed your mind or made a mistake in your order, as long as your parcel has yet to be processed, you'll have the option to cancel. Please contact our Customer Care team with your cancellation request and they will try their best to acco
Yes, if you are a school or an organisation and would like to place a bulk order with us then please contact our Customer Care team.
Track My Order through My Account. Schoolbooks.ie is committed to processing your order, and delivering it to you, as quickly as possible - in line with the delivery option you chose when placing your order. This can range from 1 to 5 business days.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
If you need to update the shipping address after you have placed an order, please inform us immediately. We can update your address on the existing order and forward the request to our warehouse to ensure the update is processed. Once the address has
If you receive a product different from what was ordered, please take the following steps:. Upon receiving your provided images and details, we will promptly investigate the error with our warehouse team and arrange to send the correct item to you as